Terms and Conditions
Order Acceptance: All orders subject to credit approval and acceptance of factory.
Prices: Prices are subject to change without prior notice.
Terms: Net 30. A finance charge of 1.5% per month (18% per annum) will be assessed on past due invoices. No new orders will be shipped when overdue invoices exist.
Freight: Normal transportation costs will be prepaid and added to invoice. Full freight allowed on shipments over $1,500 within the Continental United States, $750 for Florida shipments, and $2,000 USD shipped to a single Canadian destination. Full freight allowed does not include any lift gate, residential, inside delivery, tax, tariff, insurance or brokerage fees and is available only when invoice is paid within terms. We reserve the right to route at our own discretion those shipments carrying the full freight allowance. Partial releases or shipments to more than one destination will be treated as separate orders for freight allowance purposes.
Packaging: Our standard method is bulk packaging. If individual cartons are required, we can do so for an additional charge.
Claims: All product is shipped F.O.B. Factory in good condition with title of the merchandise passing to the buyer upon delivery to common carrier. The buyer has responsibility for immediately inspecting goods upon delivery. Any claim for shortage or breakage must be noted on freight Bill of Lading and filed promptly with the carrier. In the event of concealed damage, or if there was any visible damage, carrier should be notified immediately and an inspection requested. Contact Brownlee if FedEx Express or UPS is involved. Hold all damaged goods with packing material intact until inspection is completed. Although our responsibility for shipment ends with acceptance by the carrier, we will assist, if necessary, in satisfaction of claims.
Quotations: Prices are firm for 60 days unless otherwise specified. All quotes on equals are subject to approval after submittal of cuts. We cannot guarantee approval.
Delivery Date: Due to circumstances beyond our control, estimated delivery dates are subject to change. Therefore, Brownlee Lighting accepts no liquidated damage claims resulting from such delays.
Hold Orders: Production for orders received without a specific shipping date will not be processed until a definite delivery date is given. Orders entered on a "Hold for Release" basis are subject to a price increase after 90 days.
Hold Orders AFTER Release: Orders may not be placed on hold AFTER release unless we are reimbursed for the following:
- If the order is in the staging process, any parts with a painted finished or a non-standard color, special material purchased by our company and work already performed will be invoiced.
- If the order is in the assembly process, assembly will be completed and order will be invoiced. Additionally, storage fees will apply until time of release.
Minimum Billing: Brownlee Lighting has no minimum billing requirements.
Cancellations: Orders may not be canceled unless we are reimbursed for work already performed and for special material purchased by our company. If an order is canceled after shipment, or if delivery is refused at destination, all warehousing and freight costs will be charged to the customer.
Returns: No merchandise may be returned without prior authorization and will be refused at loading dock if the Return Goods Authorization (RGA) number is not clearly marked on the outside of carton. An RGA number is valid for 30 days only. A credit toward future purchases will be issued for merchandise received by us in good condition, within three months of original invoice date. There will be a deduction of freight charges both ways, and is subject to a minimum restocking charge of 35%, as well as a reconditioning charge if necessary. Special finishes or custom orders may not be returned.
Specifications: We reserve the right to modify our fixtures or discontinue products without prior notice.
Lamps: Unless otherwise requested, 3500K LEDs, 2,700K - 3,000K CFLs or 4,000K Circline lamps are included in all fixtures. Linear lamps are available but not included.
Finishes: Actual standard painted finishes may vary as a result of photography, monitor display and printing variances.
EISA Compliance: Please note that all 150W - 500W metal halide fixtures are in Compliance with EISA and Title 24.